Frequently Asked Questions

How can we help?

Orders

You can place an order directly through our website by adding products to your cart and completing checkout. For bulk orders, please contact us through the Contact Us page.

We accept all major credit/debit cards, UPI, net banking, and digital wallets. For bulk orders, bank transfer is also available.

Orders can be modified or canceled within 12 hours of purchase. Once shipped, changes are not possible.

Once your order is shipped, you’ll receive a tracking link via email/SMS to monitor your delivery status.

Shipping & Returns

  • Domestic orders (within India): 3–7 business days.
  • International orders: 7–15 business days (depending on country and customs
    clearance).

Yes, we offer free shipping on orders above [₹X / $X]. Shipping charges apply for smaller orders and international shipments.

Yes ✅ We ship worldwide. Shipping charges and delivery times vary by country. Customs duties, if applicable, are the buyer’s responsibility.

Returns & Refund

  • Returns are accepted within 7 days of delivery for unused, sealed products in original packaging.
  • Opened or used products cannot be returned due to hygiene reasons.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos. We’ll arrange a replacement or refund.

Refunds are processed within 7–10 business days after we receive and inspect the returned item.

Moringa (FAQ)

Moringa (Moringa oleifera) is a nutrient-rich plant often called the "Miracle Tree." Its leaves, seeds, and pods are packed with vitamins, minerals, antioxidants, and essential amino acids.

Moringa supports immunity, improves digestion, boosts energy, promotes healthy skin & hair, and helps maintain blood sugar levels. It’s also a natural source of plant-based protein.

Shipping usually takYes, we offer both organic and conventional Moringa products. All organic products are sourced from certified farms and processed under strict quality standards.es 3-5 business days.

  • Take 1 teaspoon (2–3g) daily.
  • Mix with water, smoothies, juices, or sprinkle over food.
  • For best results, use consistently for at least 30 days.
  • Moringa Powder: Versatile, can be mixed into drinks/recipes.
  • Moringa Tablets/Capsules: Convenient for daily use, no taste.Both provide the same nutritional benefits.

Moringa is generally safe when taken in recommended doses. However, excessive intake may cause mild digestive discomfort. Pregnant or breastfeeding women should consult a doctor before use.

Store in a cool, dry place away from direct sunlight. Keep the container tightly closed to maintain freshness.

Our Moringa products have a shelf life of 18–24 months from the date of manufacturing.

Yes ✅ All our Moringa products are 100% vegan, gluten-free, and dairy-free.

Yes, we provide domestic and international shipping. Delivery times and charges vary
depending on location.

Absolutely! Moringa is safe for daily use and works best when taken regularly as part of a healthy lifestyle.

For bulk or wholesale inquiries, please contact us via our Contact Us page or email us at info@iammoringa.in

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